Frequently Asked Questions (FAQ)
- Orders can be placed by texting us, ordering online or one of our many other forms of contact mentioned on our contact us page.
- Specify your delivery address, name and a phone number
- After you’ve placed an order you will be contacted by us
- If it's you first time ordering we will ask you for your selfie holding a Valid ID (Passport/Driver’s licence) to confirm your order
We must confirm your ID to ensure your over the age of 19 and to ensure the safety of our drivers should an incident occur.
Yes, the information only stays with us for the first couple of orders once we have some order history it gets deleted.
At the moment we only accept Cash on Delivery or digital currency.
If you would like to arrange for payment using cryptocurrency please let us know.
It is not possible to refund orders currently, if there is an issue please contact us to let us know and we promise to make it right.
Please refer to our Delivery Zone. Anything outside of the delivery zone is possible but subject to a custom delivery fee depending on your location. Kindly contact our support to get a quote.
Delivery within the local Delivery Zone normally is done within 2 hours. In case of any delays, we will contact you to let you know right away.
Yes just contact us as soon as you know of the address change.